Before you order

We accept made-to-order portrait orders for delivery to the United Kingdom. Choose your portrait options, add your pet photographs, and complete checkout to place your order.

Your agreed specification

Before placing an order, check the finish, style, number of pets, names, artwork dimensions, frame details, included items and design-review arrangements. The studio’s accepted specification defines the order; a gallery example alone does not.

Total price and payment

Confirm the currency, artwork price, any additional-pet or framing charges, delivery charge and applicable taxes. Review the total and available payment methods at checkout before paying. Exploring options and previewing photographs does not place an order or take payment.

Your photographs and design requests

Provide photographs that you own or are authorised to use. Check names, spellings and reference notes. Let the studio know if you intend to use the finished design commercially or need a digital file so that the scope of any permission can be agreed.

Design review and changes

Agree whether a proof is provided, how changes are requested and what the agreed price includes. If the brief changes after work begins, ask the studio to confirm feasibility, cost and timing before proceeding.

Delivery and aftercare

Check the destination, delivery estimate and handling of any import charges. Read the delivery, changes and aftercare page. Your statutory consumer rights remain protected.

Business and contact details

STILLKIN is operated by 北京观寰科技有限公司 (Beijing Guanhuan Technology Co., Ltd.). Contact service@stillkinstudio.com. Registered address: No. 8-17, Qingnian Road, Beiwu Town, Shunyi District, Beijing, China (北京市顺义区北务镇青年路8号-17).

Discuss your portrait · Privacy and photo use

Read our terms of service, return and refund policy, shipping policy and contact information.